We know the frustration that comes with trying to find a product that's just right for your curly hair; we've experienced it too! This is why we created the PuffCuff Promise, our customer satisfaction guarantee that gives you 30 days to return your PuffCuff for your money back and a lifetime warranty on each PuffCuff in case you encounter the rare instance of a broken PuffCuff.
The PuffCuff was designed to be a tension and headache-free solution to styling natural and curly hair, so naturally, we wanted our customers to have the same headache-free experience whenever they may run into a snag with their purchase.
30-DAY SATISFACTION GUARANTEE
Our 30-day satisfaction guarantee gives you time to make sure your purchase is perfect. If you need to return your item for any reason within 30-days of purchase, we'll happily provide you with a full refund (minus shipping.)
The 30-Day return does not apply to items purchased at a deep discount, i.e., 20% off or more, including individual items. All items purchased on sale at 20% or more are final sale. All pre-bundled sets and kits are also final sale.
LIFETIME WARRANTY AGAINST BREAKAGE
Broken PuffCuff? It's not a problem! Your PuffCuff is covered by a lifetime warranty, which means you can get a FREE replacement just by filling out our replacement form and providing proof of purchase. No matter how old or how broken, your PuffCuff is eligible for a replacement under the PuffCuff Promise.
For more information about the PuffCuff Promise and the limitations of the program, please visit our returns and store page. The PuffCuff Promise does not cover items sold by third-party sellers. If you purchase a PuffCuff from a third-party seller, please reference that specific seller's return and refund policy.